Terms of service
Terms of Service
Last updated: October 2, 2025
Welcome to Head and Extra (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website [www.headandextra.com], and any purchases, services, or features offered through it. By accessing or using our Site, you agree to comply with and be bound by these Terms. If you do not agree, please discontinue use of our Site.
1. Use of the Website
-
You must be at least 16 years old or have parental/guardian consent to use this Site.
-
You agree not to use the Site for unlawful purposes, including fraud, resale of products without consent, or infringement of intellectual property rights.
2. Products and Orders
-
We sell FaceScarves, headwear, and fashion accessories (“Products”).
-
Prices are listed in Nigerian Naira (₦) unless otherwise stated.
-
We reserve the right to refuse or cancel any order if fraud, stock errors, or pricing mistakes occur.
3. Payment
-
We currently offer Payment on Delivery and bank transfer options (as shown at checkout).
-
Customers agree to provide accurate billing and delivery details.
-
If payment is declined or delivery is refused, we reserve the right to restrict future purchases.
4. Shipping & Delivery
-
We offer same-day or next-day delivery within select locations.
-
Delivery timelines are estimates and may vary depending on logistics or unforeseen circumstances.
-
Risk of loss passes to you once the product is delivered.
5. Returns & Refunds
-
Returns are accepted only if products are damaged, defective, or incorrect upon delivery.
-
Customers must report issues within 48 hours of receiving their order.
-
Approved refunds or replacements will be processed within a reasonable timeframe.
6. Affiliate & Referral Program
-
Head and Extra operates an affiliate/referral program through which affiliates may earn commissions.
-
Affiliates must comply with our program rules and may not use fraudulent, misleading, or spam-based promotion methods.
-
We reserve the right to withhold or cancel commissions in cases of fraud or violation of affiliate policies.
7. Intellectual Property
-
All content on the Site (logos, images, text) is the property of Head and Extra.
-
No part of this Site may be copied, reproduced, or distributed without prior written permission.
8. Limitation of Liability
-
We are not liable for indirect, incidental, or consequential damages arising from use of our Site or products.
-
Our total liability shall not exceed the amount paid for the product purchased.
9. Privacy
-
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
10. Termination
-
We may suspend or terminate access to our Site for violations of these Terms.
11. Governing Law
-
These Terms are governed by the laws of the Federal Republic of Nigeria.
-
Any disputes will be resolved in the courts of Kwara State, Nigeria.
12. Changes to Terms
-
We may update these Terms from time to time. The latest version will always be available on this page.
-
Continued use of the Site after updates means you accept the revised Terms.
📌 Contact Us
For questions about these Terms, please contact us at:
Head and Extra
📧 Email: headandextra@gmail.com
📞 Phone: 09060357299